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Return Policy

Due to coronavirus concerns, Mueller's will not be accepting returns or exchanges at this time. We apologize for any inconvenience and appreciate your cooperation during this time.

For questions on returns, call guest services at 1-800-925-7665

If a package arrives damaged, call us immediately. If the driver is still present, ask that the damage be noted. This will expedite shipping claims. Do not discard product or packaging, as the carrier may wish to inspect the package as part of their claims processing. If the package is damaged but the merchandise appears unaffected, note the damage on all delivery receipts before signing.

Please inspect your shipment carefully upon arrival and report any discrepancy immediately. All claims for missing items must be made within 30 days of delivery.

If an item is missing or a wrong item has been shipped due to our error, the problem will be corrected at our shipping expense.

The guest will be liable for shipping expenses to correct any problem due to guest error.

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